Q. How to order?

You can place your order through our website. Head to the link to select the products https://myalphonso.com/collections/all and place your order.

Q. What are the accepted payment methods?

We accept most major gateways, including Visa, Master Card, American Express, Netbanking, wallets, and UPI via Razorpay as pre-payment option for your order. We also offer Cash on Delivery option for all orders. 

Q. What if I receive a damaged shipment?

Don't worry! Mangoes do get damaged in shipping at times. This is normal and happens. Just email us photos of what you received to support@blobcity.com within 24 hours of receiving your shipment. We will promptly issue a refund for the damaged / spoilt Mangoes.

Q. When can I expect to receive my delivery after placing an order?

Your estimated delivery date is shown on you cart / checkout screen. Since Mangoes are plucked from the trees only periodically, you can expect upto a +/- 7 days on your estimated delivery date. All Mangoes are shipped fresh. If your estimated delivery date is far away, then it does not mean you receive an older batch, it only means we won't be having our next pluck until closer to your estimated delivery date. You will always receive a fresh pluck.

Q. Is there a way to reach out to you for product enquiry or any other issues?

You can write to us at support@blobcity.com or send us a WhatsApp on 9082249404.

Q. When can I expect to receive my refund? 

If you have qualified for a refund, you can expect to receive it within 5-7 working days from the time the refund is initiated. You will receive a notification once the refund is initiated.